Client Successes

Andrew Reise Consulting has delivered results to clients across industries including telecommunications, financial services, equipment manufacturers, and media and entertainment. We invite you to learn more about how we work with and what we have achieved with our clients.

Success Story 1:
Business Enablement: Call Center Optimization

With the intention of creating operational efficiencies, a wireless telecommunications provider consolidated five small call center queues into one larger queue…As a result, the system, process, and reporting enhancements lead to a 45% reduction in operating costs.
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Success Story 2:
Customer Experience: Strategy

As Inter-Governmental Organization (IGO) Satellite Communications provider, our client did not have the need to for a strong marketing and sales function as much of its business was sustained through a constant stream of government orders…This project guided the client to the development of tangible projects that helped bridge the gap in business capabilities that would help them achieve their new found Customer Experience Strategy.
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Success Story 3:
Business Enablement: Organizational Change Management

A wireless telecommunications provider’s IS organization was in need of a common method and guide to implement change…Andrew Reise was engaged to develop a methodology that could serve as the common practice for planning, realizing, and sustaining organizational change.
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Success Story 4:
Operations Architecture: Project Management

A high-performing, high-growth company found it had outgrown its ad hoc project delivery processes…Andrew Reise took a unique approach to the problem by developing a customized project management framework while rolling it out to the organization incrementally.
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Success Story 4:
Project Leadership: New Market Transitions

Launching mobile services in new markets to attract customers requires a strong sales message to compete with other phone providers... With Andrew Reise's focus on the end customer - the client's customer - the end result was a smooth, successful customer transition to the new network with minimal negative customer impacts.
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