Customer Experience, Customer Experience Management, Featured, Program and Project Management, Strategy, Subscription Services, Voice of the Customer
Six Strategies to Move Your CX Business Case from Solid to Sold
I don’t doubt you know how to build a business case for a customer experience initiative, or even the business case for a full-blown CX strategy. If not, you no doubt have people you work with who can cover all the main steps. I’m confident...
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