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Customer Experience, Customer Experience Innovation, Customer Experience Management, Customer Experience Strategy, Featured, Program and Project Management, Strategy, Subscription Services, Voice of the Customer

Understanding Common Critical Aspects Of A Customer Experience Organization

Dec 15, 2014
by Tim Carrigan
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“Yes, but don’t we need a team for that? What does that team look like?” I was talking to an executive recently about customer experience when she posed that question. The answer was not one that could be quickly provided. It depends deeply on the...

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Andrew Reise is a full service Management Consulting firm specializing in Strategy, Customer Experience, Voice of the Customer, Project/Program Management, and Subscription Services.
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