Customer Experience, Customer Experience Innovation, Customer Experience Management, Featured, Personas, Program and Project Management, Strategy, Subscription Services, Voice of the Customer
How Blockchain is shaping Customer Experience
2017 was a year that ushered in several new words into our vocabulary … fake news, fidget spinners, and of course … Bitcoin. While we will intentionally avoid discussion on fake news, Bitcoin and other crypto-currencies definitely have our attention. We’ve been fortunate enough to...
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