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Business, Customer Experience, Speech Analytics

How to Automate Customer Interactions and Reduce Costs

Jan 29, 2021
by Jeff Lewandowski
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0 Comments

In our previous post on automating customer interactions, we talked about market trends: the Work from Home Event and the AI Revolution. The simultaneous nature of these two events creates a perfect opportunity to automate customer contacts and reduce operating costs. As a premier CX...

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Customer Interaction Automation
Business, Customer Experience, Customer Experience Innovation

Time to Pursue Automation Aggressively!

Jan 08, 2021
by Jeff Lewandowski
0
0 Comments

It’s safe to say that no human has ever lived through a time the global economy shut down. This is where we find ourselves today, and it's time to aggressively pursue automation. Peter Drucker is a famous business consultant and writer who frequently stated that most...

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Andrew Reise is a full service Management Consulting firm specializing in Strategy, Customer Experience, Voice of the Customer, Project/Program Management, and Subscription Services.
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Recent Posts

  • How to Automate Customer Interactions and Reduce Costs

    In our previous post on automating customer interactions, we talked about market trends: the Work from Home Event and the AI Revolution. The simultaneous nature of these two events creates a perfect opportunity to automate customer contacts and reduce operating costs. As a premier CX...

    Jan 29, 2021
  • Customer Interaction Automation

    Time to Pursue Automation Aggressively!

    It’s safe to say that no human has ever lived through a time the global economy shut down. This is where we find ourselves today, and it’s time to aggressively pursue automation. Peter Drucker is a famous business consultant and writer who frequently stated that...

    Jan 08, 2021
  • Top 5 Use Cases for Delivering Business Value with Speech Analytics

    ...

    Sep 23, 2020

Categories

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  • Customer Experience
  • Customer Experience Innovation
  • Customer Experience Management
  • Customer Experience Strategy
  • Featured
  • Journey Maps
  • Personas
  • Program and Project Management
  • Speech Analytics
  • Staffing Optimization
  • Strategy
  • Subscription Services
  • Technical Support
  • Voice of the Customer

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