Skip to content
Careers at Andrew Reise

Join our Customer-Obsessed Team

Andrew Reise is a remote-first customer experience consulting firm. Our consultants average 14+ years of experience, work directly with client leaders at some of the most recognizable brands in North America, and stay through implementation. If you’d rather do the work than hand it off, keep reading.

See open roles

Working here

What it’s like to work here

We help clients align their product and service experience with what their customers actually want, need, and expect. We start with strategy, but it only counts if it gets delivered, so our consultants stay through the tricky moments that trip up most CX programs. You’ll be client-facing from day one, working directly with leaders in insurance, telecom, financial services, utilities, retail, and the public sector, and you’ll see your recommendations become roadmaps and real programs. We’re remote-first (full-time, salaried W2 roles with very competitive benefits; some roles travel up to 25%), and we’re a growing firm, so your work has direct impact and you’re trusted to run with things. Your peers average 14+ years of consulting experience: people who’ve done this before, and who’ll want to hear what you’ve done.

Our values

Five values shape how we hire and how we work

You’ll fit right in if you’re:

icon of puzzle pieces coming together to form a light bulb

A creative problem solver

You bring structure to ambiguous problems and aren’t afraid to test, iterate, and learn.

icon of three people providing positive feedback

Client obsessed

You genuinely care about getting it right for the people you serve.

icon of two hands thumbs up and a check mark

Confident while humble

You hold strong opinions loosely, ask good questions, and give credit freely.

icon of a personal growth on a line graph

Passionate about growth

Yours and your clients’. You seek out feedback and fill your own skill gaps.

rating

Fun, flexible, and collaborative

You pitch in wherever needed and keep the mood good when the work gets hard.

Open roles

Where we’re hiring now

Both roles are full-time, salaried W2 positions, remote in the US. Each link opens the full description and the application on our careers portal.

Consulting Program Manager

  • Remote (US)
  • Full-time
  • Program management

You’re the operational hub for multi-workstream enterprise engagements: contractual delivery, program governance (RAID logs, RACI charts, scorecards, dependency charts), escalations, and the cross-team coordination that keeps a program moving without waiting to be told what’s next.

You’ll work alongside engagement directors and account leads with clients in financial services, healthcare, and telecom, and you’ll be the person senior stakeholders trust because you follow through.

View the full description and apply

What you’ll bring

  • 7+ years of program or project management in consulting, SaaS delivery, or professional services
  • Experience running multi-workstream enterprise programs: implementation, onboarding, or managed service delivery
  • Strong executive communication, in writing and in the room
  • Hands-on with governance artifacts: RAID logs, status reports, RACI and dependency charts
  • Contact center platform experience (WFM, QA, analytics) is strongly preferred

Customer Experience (CX) Consultant

  • Remote (US)
  • Full-time
  • Travel up to 25%

You love figuring out why customers do what they do, then proving it with data. You’ll lead and support CX engagements (journey mapping, current-state assessments, roadmaps), run interviews and workshops, dig into Voice of Customer feedback, and build the dashboards and stories that move executive decisions.

Curiosity about AI tools is part of the job (a learner’s mindset is welcome; mastery isn’t required).

View the full description and apply

What you’ll bring

  • 3+ years in consulting, customer experience, or strategy, plus 2+ years in data analysis or business intelligence
  • Experience conducting or supporting primary and secondary customer research
  • Excel (Power Query, Power Pivot), PowerPoint, and Power BI or Tableau
  • Working knowledge of survey methodology, sampling, weighting, and regression
  • Bachelor’s or Master’s degree from an accredited college or university

Don’t see the right role?

We’re always glad to meet people who speak customer. Send a note and your resume to connect@andrewreise.com, or create a profile on our careers portal and we’ll reach out when there’s a fit.

Create a candidate profile

Andrew Reise is an equal opportunity employer. We’re committed to a work environment that supports, inspires, and respects all individuals, where personnel decisions are merit-based and made without discrimination.