Expertise

Program and Project Management

Using agile management to effective plan, executive, and achieve results.

Working Together to

Execute Projects

To achieve organizational success, organizations must be successful in the execution of projects and programs. Organizations carry out several complex programs and projects and each of these programs tend to be unique in terms of scope, requirements and importance. To successfully carry out these programs and projects simultaneously requires some degree of outside advice or consultancy. At Andrew Reise, we consider ourselves as an integral part of your organization.
Our team is made up of experienced, committed and talented professionals who carefully evaluate your projects to understand your needs and priorities, as well as the technical, commercial and environmental implications of each project. After identifying all these, we then leverage our expertise and experience to plan and implement these projects efficiently while focusing on quality, cost, and timeframe. We work with your organization to identify business needs and solutions to organizational problems, successfully manage and deliver projects or portfolio of projects while improving the overall performance of your organization.

Project Management Capabilities

Portfolio Management

Aligning and prioritizing the intake and delivery of initiatives according to corporate and strategic imperatives.

Program Governance

Designing and establishing the structure, organization, and processes to govern a program roadmap of dependent and connected initiatives.

Business Analysis

Identifying business needs and solutions to organization's problems.

Change Management

Ensuring the objectives of the business are well planned and designed while facilitating enterprise engagement and adoption.

Project Management

Delivering projects successfully within the dependencies of the program roadmap according to accepted methodologies, while achieving expected benefits.

Program Management

Leading a portfolio of projects and resources to completion while improving the organization's overall performance.

Project Management

Insights

Expert insights on project and program management. 

Browse Insights
If your online customer service doesn’t meet their expectations, 75 percent will try another channel, costing you an average of $22 million annually in escalation and other costs. That’s one sobering finding from Embrace Continuous Improvement To Power Customer Service Operations, a Forrester Research report
Savvy businesses know that personas and journey maps are highly effective tools to understand their customers’ unique needs and help communicate the customer perspective to the organization. But we often hear questions about these customer experience tools, such as “How exactly should we use them?”

Project Management Case Studies

Brand Strategy and Implementation New Offerings Deliver Differentiated Customer Experience Executive Summary Andrew Reise Consulting was engaged by a large telecommunications provider to assist in the implementation of a new brand and go to market strategy with customer-centric offerings that would further differentiate the company
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Andrew Reise Consulting assisted a large U.S. wireless telecommunications provider to reshape a critical area of their customer experience. The program focused on the organization’s need to provide technical support in a manner which scaled to the exponentially increasing customer demand.

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