Case Studies

Brand Strategy and Implementation New Offerings Deliver Differentiated Customer Experience Executive Summary Andrew Reise Consulting was engaged by a large telecommunications provider to assist in the implementation of a new brand and go to market strategy with customer-centric offerings that would further differentiate the company

A client tapped us to help them implement their new brand promise: providing customer service that would differentiate them from the competition. For two years we were an integral part of their team, working to achieve what ultimately was a huge success. Together, we were able to implement eight new customer-centric offerings that would further differentiate the company as a customer experience leader. Not surprisingly, when you work with someone for a while, you become friends. When our client (friend) was looking for a vintage jersey for his son, we found one.